Lara
Active member
AI-powered bots are transforming customer service in online casinos, providing instant responses and 24/7 support for common issues like account management, payment processing, and game rules. These bots help streamline user experience by addressing queries quickly, but can they fully replace the human touch in customer service, or do they still fall short in handling complex issues? Have you interacted with AI bots on casino platforms, and did they resolve your concerns effectively? Let’s chat about whether AI-powered bots are truly enhancing customer support in the gaming industry.