Main FAQ

Getting Started

Maintenance Policy How do I complete KYC? What is Beaxy?

Legal

Who operates the Beaxy Exchange? Account Suspension Unsupported Countries and States

Using

Deposit Bonus FAQ Wire transfers on Beaxy Purchasing crypto through Simplex How do I open an account? See all 4 articles

Orders Types

Stop Loss Order Limit FOK Order Limit IOC Order Limit Order See all 4 articles

Trade History

What information is located in the Recent Trades section?

Security

Preventing Phishing Security tips Storing your 2FA “manual entry” backup How do I enable / disable 2FA (two-factor authentication) How do I change my password? Authy Authenticator What is Two-Factor Authentication (2FA) See all 7 articles

My Profile

How do I know that my account is verified?

My Wallets

How do I create a new wallet? How do I check my balances? How do I withdraw funds? How do I deposit funds? See all 4 articles

Orders Types

How do I find my Order ID? How do I see my order history? How do I see my open orders?

Fees

What is the fee structure? How do I pay trading fees with BXY?

Email Notifications

How do I enable / disable alerts?

Markets

Market Impact Which markets does Beaxy support?

Buy/Sell Form

What are the Market Trading Rules? What order types are available? How do I place a buy/sell order?

Chart

Will my changes (customization) be saved when I log in next time?

Order Book

Where can I see the depth chart? How do I read the order book?
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